1600 Avenue

Digital Crisis Center

Something happened online. We'll help you figure out what to do next.

Tell us what's going on. We connect you with expert help — free, confidential, and without judgment.

  • 501(c)(3) nonprofit since 2003
  • Most requests reviewed within hours
  • Confidential — no judgment

How this Works

  1. Step 1

    Submit your request

    Tell us what happened. Takes about 2 minutes.

  2. Step 2

    Create your free Yours (yoursai.ai) account

    You'll be guided to yoursai.ai to set up a free account — no cost, no obligation.

  3. Step 3

    Click Support to connect with an expert

    Once you're logged in, click the Support button (bottom right of your dashboard) to open a ticket. That's how you're connected to a real specialist.

We're honest with you: after you submit, you'll be guided to Yours (yoursai.ai) to create a free account and open a Support ticket. Account recovery is decided by the platform, not us. What is guaranteed is a clear assessment and a written action plan. Read about our partnership with Yours (yoursai.ai) →

What's happening?

Pick the closest match — it helps us route you faster. Not sure? Choose the last option.

Tell us what happened

All fields are handled confidentially by 1600 Avenue and shared only with our partner Yours (yoursai.ai) to help you.

By submitting, you agree to be contacted about your request. See our Our Partners page for how we work with Yours (yoursai.ai).

If you're in immediate danger

Call 911. For child exploitation, contact the NCMEC CyberTipline at 1-800-843-5678. For financial fraud, contact your bank immediately — then come back and we'll help with everything else.