Digital Crisis Center
Your account was hacked. Here's what to do.
Losing access to your Instagram, Facebook, Gmail, or other account is terrifying — and it happens to millions of people every year. Attackers move fast, but so can you. The first hours matter, and you don't have to figure them out alone.
What we can help with
- Walk through the exact recovery steps for the platform you were locked out of.
- Identify what else the attacker may have reached — email, banking, other logins — and lock it down.
- Set up protections so the same thing can't happen again.
What's important to know
Platform recovery is decided by the platform, not us — but you'll get a clear, written plan either way.
What happens next
Step 1
Submit your request
Tell us what happened. Takes about 2 minutes.
Step 2
Create your free Yours (yoursai.ai) account
You'll be guided to yoursai.ai to set up a free account — no cost, no obligation.
Step 3
Click Support to connect with an expert
Once you're logged in, click the Support button (bottom right of your dashboard) to open a ticket. That's how you're connected to a real specialist.
We're honest with you: after you submit, you'll be guided to Yours (yoursai.ai) to create a free account and open a Support ticket. Account recovery is decided by the platform, not us. What is guaranteed is a clear assessment and a written action plan. Read about our partnership with Yours (yoursai.ai) →