Digital Crisis Center

Your identity was stolen. Let's take back control.

Identity theft can affect your credit, your bank accounts, your medical records, and even your ability to file taxes. It's overwhelming because it touches everything at once — which is exactly why a step-by-step plan matters.

What we can help with

  • Build a prioritized checklist: credit freezes, fraud alerts, and the agencies to notify first.
  • Review where your information was exposed and what's likely to be used next.
  • Set up ongoing monitoring so new misuse gets caught early.

What's important to know

Clearing fraudulent records takes time and depends on the institutions involved — but you'll leave with a written action plan and know exactly what to do next.

Tell us what happened

All fields are handled confidentially by 1600 Avenue and shared only with our partner Yours (yoursai.ai) to help you.

By submitting, you agree to be contacted about your request. See our Our Partners page for how we work with Yours (yoursai.ai).

What happens next

  1. Step 1

    Submit your request

    Tell us what happened. Takes about 2 minutes.

  2. Step 2

    Create your free Yours (yoursai.ai) account

    You'll be guided to yoursai.ai to set up a free account — no cost, no obligation.

  3. Step 3

    Click Support to connect with an expert

    Once you're logged in, click the Support button (bottom right of your dashboard) to open a ticket. That's how you're connected to a real specialist.

We're honest with you: after you submit, you'll be guided to Yours (yoursai.ai) to create a free account and open a Support ticket. Account recovery is decided by the platform, not us. What is guaranteed is a clear assessment and a written action plan. Read about our partnership with Yours (yoursai.ai) →

Other situations we help with