Digital Crisis Center

Someone is pretending to be you online.

Fake accounts, impersonation scams, and social media fraud are one of the fastest-growing forms of digital abuse. It's not just embarrassing — impersonators use your name and face to hurt the people who trust you.

What we can help with

  • Document the fake accounts properly so platform reports actually get actioned.
  • File impersonation reports on each platform and escalate where possible.
  • Warn your network and protect the accounts the impersonator is copying.

What's important to know

Whether a fake account gets removed is decided by the platform, not us — but you'll get a clear plan and the strongest possible report.

Tell us what happened

All fields are handled confidentially by 1600 Avenue and shared only with our partner Yours (yoursai.ai) to help you.

By submitting, you agree to be contacted about your request. See our Our Partners page for how we work with Yours (yoursai.ai).

What happens next

  1. Step 1

    Submit your request

    Tell us what happened. Takes about 2 minutes.

  2. Step 2

    Create your free Yours (yoursai.ai) account

    You'll be guided to yoursai.ai to set up a free account — no cost, no obligation.

  3. Step 3

    Click Support to connect with an expert

    Once you're logged in, click the Support button (bottom right of your dashboard) to open a ticket. That's how you're connected to a real specialist.

We're honest with you: after you submit, you'll be guided to Yours (yoursai.ai) to create a free account and open a Support ticket. Account recovery is decided by the platform, not us. What is guaranteed is a clear assessment and a written action plan. Read about our partnership with Yours (yoursai.ai) →

Other situations we help with