Digital Crisis Center

Your phone or computer may have been compromised.

Malware, spyware, a suspicious app, or signs that someone else has access to your device — these are real threats and real experts can help you address them. You don't need to throw the device away or guess.

What we can help with

  • Check for stalkerware, rogue profiles, and unexpected account access on your device.
  • Clean up safely without destroying evidence you may need later.
  • Re-secure the accounts that were signed in on that device.

What's important to know

If you think someone in your household installed monitoring software, tell us — changing settings can alert them, and there's a safer sequence.

Tell us what happened

All fields are handled confidentially by 1600 Avenue and shared only with our partner Yours AI to help you.

By submitting, you agree to be contacted about your request. See our Our Partners page for how we work with Yours AI.

What happens next

  1. Step 1

    We review your submission

    Usually within a few hours — a real person reads what you sent.

  2. Step 2

    We connect you with Yours AI

    Our partner's certified specialists provide a free assessment of what's at risk.

  3. Step 3

    You get a clear plan

    In plain language, from a real expert — step by step, no jargon.

We're honest with you: account recovery is decided by the platform, not us. What is guaranteed is a clear assessment and a written action plan. Read about our partnership with Yours AI →

Other situations we help with