Digital Crisis Center
Your phone or computer may have been compromised.
Malware, spyware, a suspicious app, or signs that someone else has access to your device — these are real threats and real experts can help you address them. You don't need to throw the device away or guess.
What we can help with
- Check for stalkerware, rogue profiles, and unexpected account access on your device.
- Clean up safely without destroying evidence you may need later.
- Re-secure the accounts that were signed in on that device.
What's important to know
If you think someone in your household installed monitoring software, tell us — changing settings can alert them, and there's a safer sequence.
What happens next
Step 1
Submit your request
Tell us what happened. Takes about 2 minutes.
Step 2
Create your free Yours (yoursai.ai) account
You'll be guided to yoursai.ai to set up a free account — no cost, no obligation.
Step 3
Click Support to connect with an expert
Once you're logged in, click the Support button (bottom right of your dashboard) to open a ticket. That's how you're connected to a real specialist.
We're honest with you: after you submit, you'll be guided to Yours (yoursai.ai) to create a free account and open a Support ticket. Account recovery is decided by the platform, not us. What is guaranteed is a clear assessment and a written action plan. Read about our partnership with Yours (yoursai.ai) →