Digital Crisis Center

You lost money to online fraud. Here's what to do now.

Whether it was a romance scam, a fake investment, a wire transfer you were tricked into, or unauthorized charges — there are steps to take right now. Speed matters more than anything else with money movement.

What we can help with

  • Contact banks, card issuers, and payment apps with the exact language that triggers a fraud review.
  • File the reports that create a paper trail — FTC, IC3, and your local agencies.
  • Secure the accounts and devices the fraudster touched so it stops here.

What's important to know

No one can promise your money back — reversals are decided by your bank and the payment network. What is guaranteed is a fast, clear plan from a real expert.

Tell us what happened

All fields are handled confidentially by 1600 Avenue and shared only with our partner Yours AI to help you.

By submitting, you agree to be contacted about your request. See our Our Partners page for how we work with Yours AI.

What happens next

  1. Step 1

    We review your submission

    Usually within a few hours — a real person reads what you sent.

  2. Step 2

    We connect you with Yours AI

    Our partner's certified specialists provide a free assessment of what's at risk.

  3. Step 3

    You get a clear plan

    In plain language, from a real expert — step by step, no jargon.

We're honest with you: account recovery is decided by the platform, not us. What is guaranteed is a clear assessment and a written action plan. Read about our partnership with Yours AI →

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